by admin on July 7th, 2020

Category: News, Tags:

We are pleased to report that our Littlehampton Clinic is open and we have resumed services with social distancing measures in place.

 We are allowing our two legged friends into the practice with their pets but our passageways and consulting rooms are narrow so in order to maintain social distancing we ask that you notify us when you have arrived, by phone or tapping on the window, and remain outside until invited to enter, to avoid crowding.

 Hand hygiene stations have been installed on entry to the main building and at reception, as well as screens at reception.

 Please respect our social distancing measures which will include asking that only one owner accompanies per pet, and highlight that our preferred payment method is by card. We request face coverings and you may be asked to wait outside if you do not have one.

In the consulting room we will ask you to remain seated whilst a vet and nurse examine your pet.

 We request that wherever possible repeat medications are paid for in advance over the phone by card, so that interaction is kept minimal on collection.

⏰ Due to the ways of working we have had to adopt to keep our staff, you and your pets safe, things are taking us a bit longer, reducing the number of pets we can see in practice every day. Please bear with us while we continue to prioritise in-practice appointments and operations, and offer video or telephone consults for some pets.

We hope to re-open our branches in due course. Social distancing requirements mean that for the time being our clients may not hold their pets during examination. We are therefore having to recruit a nurse to assist in this capacity and will probably need to introduce appointments to avoid crowding when we re-open in Arundel and Angmering.

We would like to say a massive THANK YOU to all our customers for being so understanding and accommodating at this difficult time.

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